Waikanae Health

Latest News

What you need to know about COVID Alert

Level 2 for Waikanae Health

It is clear that COVID-19 will remain a real possibility in our community until a vaccine becomes available, and physical distancing is at the forefront of controlling COVID.  We therefore, all need to be stay vigilant to protect our most vulnerable patients and our community. Moving to Alert Level 2 however does not signal a return to ‘business as usual’. In fact, there is a ‘new normal’ – Please do not just turn up at the clinic without prior arrangement.  At least 50% of consultations will remain by telephone and/or video, as directed by RNZCGPs.  All ‘face-to-face’ visits to the clinic will be preceded by a telephone assessment – don’t worry though, if the doctor thinks you need to be seen in-clinic, they will arrange for this to happen in a safe and healthy environment. We will be maintaining physical distancing within the clinics. This means that we will have fewer people in the clinic at any one time.  If you have flu type, respiratory symptoms (cold, runny nose, coughs) you will be seen away from non-respiratory patients. It is essential that the COVID swabbing programme continue, to ensure we identify if/when new cases/clusters break out, as people start to move around and socially interact again.  Our practice runs a daily Swab-N-Go clinic. If you think you need to be swabbed please call our team on 042936005. Anyone visiting the clinic with respiratory symptoms will be encouraged to be swabbed, even if this is not the reason you are needing to be seen. There is no cost to you as a patient to be tested for COVID. Our staff will continue to use PPE (personal protection equipment) in the foreseeable future. This is precautionary to protect everyone in our community.

How to book an appointment

Our Urgent Care Unit is fully operational for acute/urgent care – please do not just turn up to the clinic, call ahead on 04 293 6005. If you become unwell and think you need to be seen on the day please call us on 04 293 6005 and select option 1 for our reception team. You will be called back by one of our doctors, who will determine whether they can help you over the phone, or arrange for an in-clinic appointment. Note that there may be a charge if the doctor can help you over the phone.  Otherwise - Continue to order your repeat medications, even if you think you are due for a review with the doctor - the doctor will let you know if they need to do a telephone consultation prior to doing the prescription for you; If your need is not urgent, you can call us on 04 293 6005 and select option 1 for our reception team. Depending on what you need to see the doctor for, you may be booked for a telephone consultation at the earliest available appointment. Please note that we need to determine urgency and seriousness – it’s important that those that need to be seen first are given that opportunity. If you need to make an appointment with our nursing team, call us on 04 293 6005 and select option 4 to speak with our nursing team.

Flu Vaccines 2020

As we have now vaccinated a majority of our at risk/vulnerable patients, we will not be running any further flu clinics. However, it is not too late – simply call 04 2936005 and select option 4 to speak with one of our nurses, who will book you, or your family in for a jab.

Our Telephone Nurse

Our Telephone Nurse is available to take your calls Monday to Friday 8am - 12 noon  and  1.30pm - 5pm.

Increased Volume of

Telephone Calls

We are expecting, with the decrease in COVID-19 Alert Level 3 to Level 2, an increased number of telephone calls for patients wanting to make an appointment to see a doctor or nurse.  We are doing our best to get through these call volumes as quickly as possible. If you are registered on MMH and feel you need to see your doctor for a NON-URGENT appointment, please email your doctor with a brief overview of your health needs – they will set up a time for a telephone or video consultation, or if necessary, will liaise a time for you to safely come into the clinic to see them.

Social Media

Follow us on Facebook to keep up to date with what is happening within our practice.

Text Messaging

We have found during the COVID-19 pandemic response that text messaging has been an integral way of keeping our patients up to date.  To receive a text message from us, you need to have consented for us to do – if you have not received a text message recently and wish to use this service, please let us know to update your information.  You can do this by (1) Sending an email to our enrolments team ; (2) If you are on MMH – updating your information ensuring your mobile number is current; or (3) Giving our reception team a call on 04 293 6005 (option1) We will soon be rolling out a text-to- remind system for appointment bookings – help us to help you stay informed!

Coronavirus / Covid-19

For the latest and most accurate information on COVID-19 in New Zealand go to the NZ Ministry of Health Website click here. For the Government COVID-19 website click here.
Specialist Services
Quick Links
Quick Links
Waikanae Specialist Medical Centre Emergency Clinic Travel Medicine,  vaccinations and advice. Occupational Health, including pre-employment medicals and drug and substance abuse testing. Ear Health including Ear suctioning Wound clinic run by our specialist wound care Nurses. Skin Checks and Mole Mapping Minor Surgery, excisions, mole removal and toenail resections Liquid Nitrogen for the treatment of skin cancers and warts Endocrinology Pain Management Medicine Reconciliation  service
Waikanae Health

Latest News

Flu Vaccines 2020

As we have now vaccinated a majority of our at risk/vulnerable patients, we will not be running any further flu clinics. However, it is not too late – simply call 04 2936005 and select option 4 to speak with one of our nurses, who will book you, or your family in for a jab.

What you need to know about COVID Alert Level 2 for Waikanae

Health

It is clear that COVID-19 will remain a real possibility in our community until a vaccine becomes available, and physical distancing is at the forefront of controlling COVID.  We therefore, all need to be stay vigilant to protect our most vulnerable patients and our community. Moving to Alert Level 2 however does not signal a return to ‘business as usual’. In fact, there is a ‘new normal’ – Please do not just turn up at the clinic without prior arrangement.  At least 50% of consultations will remain by telephone and/or video, as directed by RNZCGPs.  All ‘face-to-face’ visits to the clinic will be preceded by a telephone assessment – don’t worry though, if the doctor thinks you need to be seen in-clinic, they will arrange for this to happen in a safe and healthy environment. We will be maintaining physical distancing within the clinics. This means that we will have fewer people in the clinic at any one time.  If you have flu type, respiratory symptoms (cold, runny nose, coughs) you will be seen away from non-respiratory patients. It is essential that the COVID swabbing programme continue, to ensure we identify if/when new cases/clusters break out, as people start to move around and socially interact again.  Our practice runs a daily Swab-N-Go clinic. If you think you need to be swabbed please call our team on 042936005. Anyone visiting the clinic with respiratory symptoms will be encouraged to be swabbed, even if this is not the reason you are needing to be seen. There is no cost to you as a patient to be tested for COVID. Our staff will continue to use PPE (personal protection equipment) in the foreseeable future. This is precautionary to protect everyone in our community.

How to book an appointment

Our Urgent Care Unit is fully operational for acute/urgent care – please do not just turn up to the clinic, call ahead on 04 293 6005. If you become unwell and think you need to be seen on the day please call us on 04 293 6005 and select option 1 for our reception team. You will be called back by one of our doctors, who will determine whether they can help you over the phone, or arrange for an in-clinic appointment. Note that there may be a charge if the doctor can help you over the phone.  Otherwise - Continue to order your repeat medications, even if you think you are due for a review with the doctor - the doctor will let you know if they need to do a telephone consultation prior to doing the prescription for you; If your need is not urgent, you can call us on 04 293 6005 and select option 1 for our reception team. Depending on what you need to see the doctor for, you may be booked for a telephone consultation at the earliest available appointment. Please note that we need to determine urgency and seriousness – it’s important that those that need to be seen first are given that opportunity. If you need to make an appointment with our nursing team, call us on 04 293 6005 and select option 4 to speak with our nursing team.

Our Telephone Nurse

Our Telephone Nurse is available to take your calls Monday to Friday 8am - 12 noon  and  1.30pm - 5pm.

Increased Volume of Telephone Calls

We are expecting, with the decrease in COVID-19 Alert Level 3 to Level 2, an increased number of telephone calls for patients wanting to make an appointment to see a doctor or nurse.  We are doing our best to get through these call volumes as quickly as possible. If you are registered on MMH and feel you need to see your doctor for a NON-URGENT appointment, please email your doctor with a brief overview of your health needs – they will set up a time for a telephone or video consultation, or if necessary, will liaise a time for you to safely come into the clinic to see them.

Social Media

Follow us on Facebook to keep up to date with what is happening within our practice.

Text Messaging

We have found during the COVID-19 pandemic response that text messaging has been an integral way of keeping our patients up to date.  To receive a text message from us, you need to have consented for us to do – if you have not received a text message recently and wish to use this service, please let us know to update your information.  You can do this by (1) Sending an email to our enrolments team; (2) If you are on MMH – updating your information ensuring your mobile number is current; or (3) Giving our reception team a call on 04 293 6005 (option1) We will soon be rolling out a text-to-remind system for appointment bookings – help us to help you stay informed!

Coronavirus / Covid-19

For the latest and most accurate information on COVID-19 in New Zealand go to the NZ Ministry of Health Website click here. For the Government COVID-19 website click here.