Update
Notification of Updated Privacy Statement*
At Waikanae Health we are committed to protecting your privacy and safeguarding your personal information. We comply with the New Zealand Privacy Act 2020, and the Health Information Privacy Code 2020, ensuring that your personal data is collected, stored, and used responsibly. We provide a patient portal service through MyIndici that meets the HISO 10029:2022 Health Information Security Framework (HISF).
We recognise the confidential and sensitive nature of our patients’ health information. When collecting, storing, using, and disposing of health information, we require all staff to practice in accordance with:
We follow the principles of purpose and transparency outlined in the Code, ensuring that we clearly communicate the reasons for collecting information and how it will be used. During their induction, all new staff receive training on confidentiality, the Privacy Act 2020, and their related responsibilities at the practice.
Staff at Waikanae Health may not provide information about you to any third party if you have not consented to this, including family members.
Family Group Accounts and Billing
For families who are registered under a single account holder, the main accountholder will have access to the billing details of all members within the billing group. This includes appointment times, and associated billing codes for each member. This information is accessible to the main accountholder to assist with managing the family billing. Please let reception know if you prefer to have an individual account or if you prefer to be de-linked from a group account. Children turning 16 will have the option to have an individual account.
Please contact us If you have any concerns or questions about your personal information.
We are committed to ensuring that your privacy is respected and always protected.
*Our Privacy Statement is to be read in conjunction with the Te Ora Compass Health General Practice Privacy Statement.
Opening hours
Please note that we can only provide services to patients registered at Waikanae Health. If you have visitors over the holiday period that may need medical attention, take them to Team Medical.
Opening Hours over the Festive Season | |
Date | Time |
Friday 20 December | 8am – 5pm |
Monday 23 December | 8am – 5.30pm |
Tuesday 24 December | 8am – 5pm |
Wednesday 25 December (Christmas Day) | Closed |
Thursday 26 December (Boxing Day) | Closed |
Friday 27 December | 8am – 5.30pm |
Monday 30 December | 8am – 5.30pm |
Tuesday 31 December | 8am – 5.00pm |
Wednesday 1 January (New Years Day) | Closed |
Thursday 2 January | Closed |
Friday 3 January | 8am – 5.30pm |
Awanui Labs – Collection Centre Hours
Pacific Radiology
Sharp Imaging
Closed 25 December 2024 – 6 January 2025
Kapiti Ultrasound
Closed 24 December 2024 – 12 January 2025
Unichem Pharmacy Waikanae
Opening hours 9am-5.30pm
Closed 25-26 December 2024
Closed 1-2 January 2024
Westbury Pharmacy Waikanae
Opening hours 8am-5.30pm
Closed 25-26 December 2024
Closed 1-2 January 2024
We have recently transitioned to a new bank account. Please ensure that all future payments are directed to this new account, as the old account will be closing soon.
ANZ – 06-0507-0877258-000 – Waikanae Health Ltd Partnership
Unplanned Care Unit Hours
Monday-Friday 1pm-4.30pm