Fees and Services
Privacy Statement
At Waikanae Health we are committed to protecting your privacy and safeguarding your personal information. We comply with the New Zealand Privacy Act 2020, and the Health Information Privacy Code 2020, ensuring that your personal data is collected, stored, and used responsibly. We provide a patient portal service through MyIndici that meets the HISO 10029:2022 Health Information Security Framework (HISF).
We recognise the confidential and sensitive nature of our patients’ health information. When collecting, storing, using, and disposing of health information, we require all staff to practice in accordance with:
We follow the principles of purpose and transparency outlined in the Code, ensuring that we clearly communicate the reasons for collecting information and how it will be used. During their induction, all new staff receive training on confidentiality, the Privacy Act 2020, and their related responsibilities at the practice.
Staff at Waikanae Health may not provide information about you to any third party if you have not consented to this, including family members.
Family Group Accounts and Billing
For families who are registered under a single account holder, the main accountholder will have access to the visit and billing details of all members within the billing group. This includes appointment times, and associated billing codes for each member. This information is accessible to the main accountholder to assist with managing the family billing. Please let reception know if you prefer to have an individual account or if you prefer to be de-linked from a group account. Children turning 16 will have the option to have an individual account.
Please contact us If you have any concerns or questions about your personal information.
We are committed to ensuring that your privacy is respected and always protected.
Payment
Payment in MyIndici:
Click Pending Invoices
Click the invoice you wish to pay
Click Pay now with *Stripe – you will be prompted for your payment details
Payment automatically shows on your account when you submit the payment.
*Stripe is totally secure and external to Waikanae Health – we do not hold your card details at all in the system.
Internet banking
Search for Waikanae Health Centre in the Payee function on your banking app. Alternatively our account details:
ANZ 06-0507-0877258-000
Booked Appointments
The following charges apply to patients registered with Waikanae Health, for booked appointments (in clinic, telephone and video). Additional charges apply for patients who are not registered with us. All prescribing clinicians attract the same fees. (including GPs, Nurse Practitioners and Nurse Prescribers).
Monday – Friday 8am – 5:30pm **
Youth 14 - 17 Years**
Non ACC – $47.00
ACC – $47.00
Nurse – $35.00
Double or extended appointment (for each 15mins) add $67.
Adult 18 - 24 Years**
Non ACC – $67.00
ACC – $67.00
Nurse – $35.00
Double or extended appointment (for each 15mins) add $67.
Adult 25 - 44 Years**
Non ACC – $67.00
ACC – $67.00
Nurse – $35.00
Double or extended appointment (for each 15mins) add $67.
Adult 45 - 64 Years**
Non ACC – $70.00
ACC – $70.00
Nurse – $35.00
Double or extended appointment (for each 15mins) add $70.
Adult 65 Years + **
Non ACC – $67.00
ACC – $67.00
Nurse – $35.00
Double or extended appointment (for each 15mins) add $67.
**Capped fees at $19.50 (18+ years) and $13.00 (dependents 14-17 years) for Community Services Cardholders applies Monday – Friday 8am – 5:30pm for Non-ACC, ACC and Nurse Consultations. Please note that for CSC holders only one appointment is funded per day. Double appointments will incur a higher rate. Please enquire when booking.
Unplanned Care
The following charges apply to patients registered with Waikanae Health. Additional charges apply for patients who are not registered with us. A nurse consultation fee applies if you do not need to see a prescribing clinician
Monday – Friday 8am – 5:30pm **
Youth 14 - 17 Years**
Non ACC – $60.00
ACC – $60.00
Nurse – $35.00
Adult 18-44 Years**
Non ACC – $67.00
ACC – $67.00
Nurse $35
Adult 45-64 Years**
Non ACC – $70.00
ACC – $70.00
Nurse – $35.00
Adult 65 Years + **
Non ACC – $67.00
ACC – $67.00
Nurse – $35.00
Double or extended appointment (for each 15mins) add $60.
**Capped fees at $19.50 (18+ years) and $13.00 (dependents 14-17 years) for Community Services Cardholders applies Monday – Friday 8am – 5:30pm for Non-ACC, ACC and Nurse Consultations.
Children
Primary healthcare consultations for children under the age of 14 years (registered with Waikanae Health) are funded. However certain procedures deemed not part of primary healthcare, and consumables, are not included in the funding.
Prescriptions
Children under 14 Years
One item (non-repeat) – $15.00
3 monthly (repeat) – $15.00
Unplanned charge (may apply if required in less than 4 days) – $20.00
Adult Non CSC
One item (non-repeat) – $20.00
3 monthly (repeat) – $33.00
Unplanned charge (may apply if required in less than 4 days) – $50
Adult CSC
One item (non-repeat) – $20.00
3 monthly (repeat) – $25.00
Unplanned charge (may apply if required in less than 4 days) – $40
Procedures
The following procedures are not included in funded appointments for children under 14 years of age and CSC holders and their dependents. This list is not exhaustive of all procedures and supplementary fees charged – if in doubt please ask our team. Prices may change without notification.
Aclasta infusions
$145 (funded for CSC card holders)
(includes materials)
Iron infusions (non-funded)
$150
(includes materials)
Aspiration of joint
$45
(includes materials)
Audiogram
$50
B12 injection
$35
(includes nurse fee and materials)
Blood pressure measuring by nurse assistant
Blood pressure one off $15
Blood pressure series $45
Blood pressure monitoring by nurse
Nurse consultation $35
Home blood pressure monitor rental (per 7 days) $50
24-hour ambulant blood pressure monitoring (includes fitting & reviewing results) $130
Catherisation
$105 (includes materials, excludes GP consultation fee)
Certificates & reports
Per certificate per 15 minutes time taken to complete $30
Enduring Power of Attorney (EPOA) – per activation $50
Medical insurance reports – per 15 minutes $100
Cremation papers
$170
(includes cost of medical referee)
Skin lesion clinic and cryotherapy (liquid nitrogen) Tuesdays only
If performed by nurse in skin clinic $35 + cost of liquid nitrogen as below:
0-5 lesions $10
6-10 lesions $20
GP skin lesion consultation $50
Please note this is not standard GP care, therefore CSC do not apply to this clinic.
Drivers Licence
Drivers under 75 yrs of age (eg HT) $100
Drivers 75 yrs of age $100
Drivers 80+ yrs of age (includes SIMARD) $130
Ear Health (suctioning)
$70 per booking
Electrocardiogram (ECG)
ECG for surveillance NB: interpretation may increase cost (includes materials) $50
ECG when acute onset of symptoms (includes materials) $70
Materials/Consumables
Materials like dressings, medications, instruments etc are on-charged to patients based on cost price of the materials incurred. Materials are charged on ACC wounds as these are not covered by ACC.
Memory/cognition
SIMARD (driving) $30
Mini-Ace $30
Minor surgery
Standard consultation fees apply for initial consultation and planning of minor surgeries. These fees are excluded from charges outlined below
Punch biopsy
In GPs room (does not include GP consultation fee) – from $75
In theatre with nurse (does not include GP consultation fee) – from $185
Excisions (excludes materials, theatre fees, theatre nurse)
30 minutes – from $255
45 minutes – from $300
60 minutes – from $340
90 minutes – from $380
Toenail resection
Toenail resection (excludes materials, theatre fees, theatre nurse) – from $200
Theatre expenses
Theatre fee per 30 minutes $55
Theatre nurse per 30 minutes $60
Materials based on surgery being performed
Oxygen
$100
Per 15 minutes (includes materials)
Removal of stitches
ACC Nurse consultation $35 + consumables $10
Non ACC consultation $35 + consumables $10
Cervical Screening
Two screening options (your clinician will help you decide what the best option is.
- a vaginal swab — you can either self-test, or a nurse can help $35
- a cervical sample (previously known as a smear test) — taken by a nurse.$45
Specialty clinics
We run nurse-led clinics for Diabetes and Hypertension/Cardiovascular Disease. Some of our long-term condition funding is allocated to the running of these extended appointments, however this is a standard appointment co-payment required for the first 15 minutes of the appointment.
Nurse Practitioner/ Nurse Prescriber/ Clinical Pharmacist Prescriber
standard GP/NP consult fees apply
Nurse consultations $35 and $19.50 for CSC cardholders
Spirometry
Lung function (if not funded) – includes materials $70
Therapeutic Cortico-steroid Injection Clinic - Tuesdays evenings
Anatomically guided – $90-$120
Ultrasound guided – $150-$350
Please note this is not standard GP care, therefore CSC do not apply to this clinic.
Missed Consults (DNA - did not attend)
$30
Booked appointments that are not cancelled within two hours of the appointment time will incur a $30 fee. This fee also applies to children under 14 years and CSC holders.
Urine analysis
Nurse consultation:
Non-CSC $35 + $10 consumable charge
CSC $19.50 + $10 consumable charge
(dropped specimen checked by nurses)
Vaccinations
Not all vaccinations are funded by Te Whatu Ora (Health New Zealand). Please ask our Nursing team if funding applies to you.
MyIndici
If your GP has asked you, while in consultation, to give him/her updates, no charge will apply. Emailing the GP may incur a small charge for anything that may be deemed a new consultation. Emailing the nurse may incur a small charge if it needs to be directed to the GP and is deemed to be a consultation. Booking fees do not apply when booking appointments across MyIndici. Charges apply for repeat medications.
Other
Drivers Medicals – these are non-funded as they are not related to a medical condition – $100.00 (75 years) and $130 (over 80 years). If a referral is required as an inclusion or as a result of a consultation (either face to face or virtual) and cannot be done within the 15min consultation then a referral charge of $30 may apply. If the referral is required within the space of 4 working days an additional urgency charge of $15 will apply.
Additional charges are applicable for double or extended appointments. All extended consultations (that is, following the first 15 minutes) will be charged at the full consultation fee and does not attracted the funding fee, regardless of whether you are a CSC holder or not.
A charge will apply if a clinician calls you in response to a request for an ‘on the day’ appointment, when the consultation is managed by telephone and you do not need to come in to an appointment.
Charging Enquiries
We are always happy to discuss our charges, or any concerns about an invoice. Please email accounts@waikanaehealth.co.nz